First, you need to know what
you need... is your site already built? If yes, then you might need the
host to support a specific platform, or something else you are familiar
with, say: cPanel. If you are not sure, ask customer support; they are
here for that (and also it can help you test them!)
If you don't have a site
ready yet, you may want to look at the ease of building a website with
their building software: some hosts have pre-made templates and
easy-to-use tools that will let you build sites without any technical
knowledge.
...
Then,
you need to know how much space and bandwidth you need. Is your website
big and already popular? Are you just starting out? Chances are, if you
are simply starting out, your website is small and you do not have much
traffic yet. In this case, basic hosting plans will definitely suit
your needs.
WARNING here:
nowadays, most hosting sites advertise "unlimited this" and "unlimited
that"... Be careful! You probably ought to read the terms and
conditions. As a matter of fact, their definition of unlimited is
usually something like « fair utilization of the resources »... and we
all know that « fair » is vague enough to be interpreted in many
different ways! But, again, if you are starting out those will be just
fine for you as you will most likely not use more than your fair
share...
Now, if you have an
established professional website with lots of traffic though... then you
might want to check out VPS hosting or dedicated servers.
Also, if you are selling
things on your site, you might want to add optional security features,
both for you and also to help build trust from your potential customers.
Thirdly, depending on how
savvy you are, you need to make sure whether transfer or installation is
included, how prompt and helpful the tech staff is, if they have the
latest software and if their platform is secure.
Most of the time, getting
the best deals (i.e. cheaper) will require you to commit to a certain
length of time (e-g: 2 years and pay upfront) so you need to read the
terms and conditions carefully (yes again, never trust the welcome page
of a site, it is their commercial window! - always look for terms &
conditions, especially when there is a * or anything of the kind (just
like in commercials, when they say FREE* and then in very tiny letters
they say « simply pay shipping and handling »).
A golden rule is truly that
famous « if it looks too good to be true, then it probably is! »... if
you go by this rule and always scrutinize the fine prints and anything
you have to agree to, then you will be allright since you will always
know exactly where you are going.
Finally, the last recommendation would be to « Google it » (or 'Bing it' or 'Yahoo it', but it doesn't sound as great, does it?)
For example, you can searcg
for host-name + review or host-name + scam and read what they write
about it. But be careful, some people seem to overuse the word 'scam'
and it is slowly losing its real meaning – i.e. Someone really trying to
con you! We have also seen completely fake "scam" warnings that seem to
have been set up by competitors!
Any hosting service (and
anyone in general for that matter) will have both good and bad
reviews... it is inevitable, you cannot please everyone, and noone is
perfect, so problems will happen... However, what really matters is: HOW
THE PROBLEM WAS HANDLED!
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